FREIGHT

Help

TRACKING

Once your order ships out, our shipping department will send an email from administrator@polar-tech.com to the contact we have on file for order confirmations. Find your tracking number at the top of that email. If you didn’t receive this email, contact customerservice@polar-tech.com and our team will provide tracking to you.

PICKUP INFORMATION

I am sending in my own carrier. How will I know when it is ready?

Great! Our shipping team will either call or email to let you know when the order is ready to be picked up. Provide us with the contact name and best method of communication (phone, email, etc.).

We require orders to be picked up within 48 business hours.  

FREIGHT TERMS
CONTACT

Call Customer Service at 800-423-274 or email customerservice@polar-tech.com

Preferred Carriers

View examples of tracking numbers below. Use the corresponding site to track/trace your shipment.

Sample Tracking Number Small Parcel Website
1234 5678 1235 FedEx https://www.fedex.com
1Z5241890300317556 UPS Ground https://www.ups.com
1234567 A & B http://www.aandbfreight.com
123 456 789 A. Duie http://www.aduiepyle.com
123 456 789 Arc Best (ABF) https://arcb.com
00123456789 Dayton https://www.daytonfreight.com
1234567890 Dohrn https://dohrn.com
12345678 Jafrate http://www.jafrate.com
12345678 Monroe http://monroe-trans.com
12345678-0 New Penn http://www.newpenn.com
HZL-1234567890 Pitt Ohio http://www.pittohio.com
MIL-123-4567890 Ward http://wardtrucking.com
9 DIGITS XPO LTL https://www.xpo.com
RJW Watsontown JA Nationwide
Schneider Echo Austin Freight
New Age Transportation XPO Brokerage Ward Forward Brokerage

 

Polar Tech’s Customer Service team must contact these brokers directly for tracking:
RJW, Watsontown, JA Nationwide, Schneider, Echo, Austin Freight, New Age Transportation, XPO Brokerage, Ward Forward Brokerage

Still Have Questions?